Privacy policy

Welcome to the website of Youkidoc. The following privacy policy applies to the use of our website and the services offered on it, unless otherwise agreed in a specific contract. This privacy policy informs you about the collection of personal data during your visit to this website. By using this website, you agree to this Privacy Policy.

Youkidoc attaches great importance to data protection. Due to its legal obligations (medical confidentiality in accordance with Art. 321 StGB, Data Protection Act and other federal and cantonal decrees) there is already a high level of legal protection. The collection and processing of your personal data is carried out in compliance with the applicable data protection laws and requirements.

In principle, Youkidoc offers its services only in Switzerland and is aimed only at people living in Switzerland.

Collection of general data and information

Every time a data subject or automated system accesses the website, a number of general data and information are collected. This general data and information is stored in the server's log files. The following can be recorded: (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system accesses our website (so-called referrer), (4) the sub-websites that are accessed via an accessing system on our website, (5) the date and time of an access to the website, (6) an Internet Protocol address (IP address), (7) the Internet service provider of the accessing system and (8) other similar data and information that serves to prevent danger in the event of attacks on our IT infrastructure.

This data and information is required to (1) display the contents of our website correctly, (2) optimise the contents of our website, (3) ensure the permanent functionality of our IT infrastructure and the technology of our website, and (4) in the event of a cyber attack, to provide the necessary information to the law enforcement authorities. Furthermore, Youkidoc can evaluate this data and information statistically and also with the goal of increasing the data protection and data security of your IT infrastructure. The data and information collected in this way will only be processed for the purposes just mentioned and will be stored separately from all personal data provided by a data subject.

Links of other websites

This website may contain links to websites of other providers. Youkidoc has no influence on these websites, their contents, offers or availability or the data protection declarations and regulations applicable there. It therefore rejects any liability.

Cookies and other service offers

Youkidoc may use cookies on its website to provide the best possible service and specific information. Cookies contain a so-called cookie ID, a unique identifier of the cookie, which assigns websites and servers to a specific internet browser. A specific internet browser can be recognised and identified by this unique cookie ID. The purpose of this recognition is to offer the users of this website an optimal visitor experience and to improve the website design.
Such information about the use of this website (including your IP address) can, for example, in the case of Google Analytics, be transmitted to servers abroad and stored there. Google Analytics uses this information e.g. to compile reports on the website activities of visitors. Google may also transfer this data to third parties if required by law or if third parties process this data on behalf of Google. Google as well as other cookie providers have their own privacy policies and regulations. The use and processing of data stored via cookies by third party companies such as Google are outside the responsibility of Youkidoc. It therefore declines all liability.
Youkidoc may use other services offered by third parties to integrate their content and services such as videos or contributions into the website. Such integration always requires that these third party providers are able to collect and process the IP address and other information of visitors to this website.
In the settings of your browser you can block the use of cookies, request a warning before a cookie is created or delete cookies afterwards. Please note that if you block or subsequently delete cookies, this website may not be able to be used to its full extent or its presentation may be impaired.

Social media / social networks

On this website, buttons ("social media plug-ins") may be placed that establish contact with the servers of social networks (Facebook, Twitter, Instagram etc.). By clicking on one of these buttons, you give your consent that certain data such as IP address, visit to the website, etc. may be transmitted to the respective social network operator. This data transfer takes place without the intervention of Youkidoc. The data protection declarations and regulations of the respective social network apply.


Via our website you have the possibility to subscribe to our newsletter. Data which you provide to Youkidoc for this purpose, in particular your e-mail address and your name, can be used for the regular dispatch of our newsletter. The newsletter is either sent directly via Youkidoc or via a company specialised in this field. You can unsubscribe from the newsletter at any time (via the link in the newsletter or on the website). You can also inform us by e-mail or by sending an e-mail to the contact details given in the imprint. Youkidoc's newsletters may contain so-called tracking pixels. A tracking pixel is a miniature graphic, which is sent in HTML format to enable log file recording and log file analysis. By means of the pixel-code embedded in the e-mail, Youkidoc can recognise whether and when an e-mail was opened by a person concerned and which links in the e-mail were called up by the person concerned. Such collected personal data will be stored and evaluated in order to optimise the sending of the newsletter and to better adapt the content to the interests of the person concerned. This personal data remains with Youkidoc and possibly with the company commissioned to send the newsletter.

Communication possibilities

Due to legal regulations ("Impressumspflicht"), the Youkidoc website contains certain information that enables quick electronic contact and direct communication, which also includes a general e-mail address. If you contact us via the communication options offered on our website, your contact details and content will only be used to process and answer your enquiry.

Please note: Access to information and services on this website is via the Internet and thus an open network accessible to everyone. The transmission of your data via this website or via means of communication such as e-mail, SMS or WhatsApp is generally considered insecure. Youkidoc therefore declines any liability.

your rights

Within the framework of the data protection act you have various rights regarding your data. In particular, there is a right to information, correction and deletion (if the data no longer needs to be stored for legal reasons). The exercise of such rights generally requires that you clearly prove your identity (e.g. by means of a copy of your identity card, where your identity is otherwise not clear or cannot be verified). To exercise your rights, please contact Youkidoc. We are at your disposal for further information in this regard.


Youkidoc may amend this privacy policy at any time without notice. The current version published on our website applies. Insofar as the privacy policy is part of a contract with you, we will inform you by e-mail or other suitable means in the event of an update.

Authors: Health Info Net AG, Association of Swiss Doctors FMH, Dr. iur. Sascha D. Patak, Attorney at Law, Goetz & Patak Attorneys at Law, June 2018

This privacy policy was drafted by Health Info Net AG (HIN) and the Swiss Medical Association FMH in collaboration with Dr. S. Patak, Goetz & Patak Attorneys at Law from Küsnacht ZH and is made available to FMH members and HIN participants for free use (without recognition of any legal obligation). This declaration or parts thereof may not be passed on to third parties without the express permission of the authors.

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Youkidoc in

Güterstrasse 90
4053 Basel
T +41 61 201 01 01
F +41 61 201 01 02

+41 61 201 01 01

Urgent appointments
Mon to Fri 08 - 20 h (during Basel school vacation until 18 h)
Sat 08 - 14 h

Regular consultations
Mon to Fri 08 - 12 h and 13 - 17 h

Youkidoc will be closed during the official Basel holidays.

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